Privacy policy

This Privacy Policy describes how AgriCon Machinery d.o.o. (registered seat: Novo Selište 2, 44250 Novo Selište, OIB: 79397404793) collects, uses and protects your personal data in accordance with applicable Croatian law and the General Data Protection Regulation (GDPR).

1. Data controller

Name: AgriCon Machinery d.o.o.
Registered seat: Novo Selište 2, 44250 Novo Selište
OIB: 79397404793
Service area: Zagreb and surroundings
Email: info@agriconmachinery.hr
Phone: +385 99 200 9272

2. What data do we collect?

• First and last name
• Contact details (phone, email address)
• Address of the property to be cleaned
• Business entity details (where applicable)
• Service details (type, scope, cleaning schedule, special notes)
• Communication data (enquiries, offers, contracts, feedback)

3. Purpose and legal basis

We process your personal data to:

• Respond to enquiries and prepare offers
• Perform and invoice contracted cleaning services
• Communicate about the services provided
• Keep records of services performed and quality
• Issue invoices and meet legal obligations
• Handle complaints and feedback
• Protect people and property (e.g. key records, emergency contact persons)

The legal basis is performance of a contract, your consent, a legal obligation or legitimate interest.

4. How do we collect data?

• Through the contact form on the website
• By email, phone, WhatsApp or in person
• During on-site inspections and estimates
• When concluding a contract and providing the service

5. Who receives your data?

We do not share your data with third parties except:

• Our employees and authorised partners involved in providing the services
• Our accounting service (only data needed for invoicing)
• Competent authorities upon request and on a legal basis

Data is not transferred outside the EU/EEA.

6. How long do we keep data?

We keep your data as long as necessary for the purpose of processing, i.e. for the duration of the contractual relationship and legal obligations (e.g. accounting records for 11 years). Data from enquiries and offers that do not result in a contract is deleted no later than 12 months after the last communication.

7. Data security

We take all technical and organisational measures to protect your data from unauthorised access, loss, misuse or destruction. Only authorised persons have access, solely for the purpose of performing the agreed service.

8. Your rights

• Access to your personal data
• Rectification of inaccurate or incomplete data
• Erasure (“right to be forgotten”) when data is no longer needed or consent is withdrawn
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent at any time (where processing is based on consent)
• Lodging a complaint with the Croatian Personal Data Protection Agency (AZOP)

To exercise your rights, contact us at info@agriconmachinery.hr or +385 99 200 9272.

9. Cookies and website

Our website uses only essential cookies for functionality and security. We do not use cookies for tracking, analytics or advertising.

10. Automated decision-making and profiling

We do not carry out automated decision-making or profiling based on your data.

11. Changes to this policy

This Privacy Policy may be updated from time to time to reflect legal or operational needs. You will be informed of any material changes through our website or directly.

12. Contact

For any questions or complaints about personal data protection:
Email: info@agriconmachinery.hr
Phone: +385 99 200 9272
Registered seat: Novo Selište 2, 44250 Novo Selište
OIB: 79397404793
Service area: Zagreb and surroundings